Didsbury Design Blog

Resolve Multiple Default Views in Microsoft Dynamics CRM 2011 (Supported)

April 23rd, 2012

Every now and then, with Dynamics CRM 2011 (and CRM 4), you can end up with two default views for the same Entity. It seems to occur when you import a solution with certain customizations to an entity.

I think in our case it occurred when we renamed the Account entity to be Organisation. A supported way of resolving this is outlined below.

  1. Create a new view on the same entity called ‘fix’ and assign some filter criteria (it doesn’t matter what)
  2. Set the new view as the default
  3. Publish your changes
  4. Open the new view, go to more actions and delete it. You can’t delete it from the main list of views as you will get an error “You cannot delete a default view until you have specified another view as the default”
  5. Publish your entity again

You should now only have one default view and no more problems!